Shipping policy

Effective Date: June 2026

At 125 East, we ship across India and are committed to getting your order to you as fast as possible.

Free Shipping

Enjoy free shipping on all orders above ₹999. Orders below ₹999 may incur a nominal shipping fee at checkout.

Processing Time

Orders are typically processed within 1–2 business days of payment confirmation. You will receive a shipping confirmation with a tracking link once your order is dispatched.

Delivery Timelines

Metro cities: 3–5 business days
Non-metro / Tier 2–3 cities: 5–7 business days
Remote areas: 7–10 business days

These are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances. We are not responsible for delays caused by the courier.

Tracking Your Order

Once shipped, you will receive a tracking number via email or SMS. You can track your order through the courier's website.

Failed Delivery

If a delivery attempt fails due to an incorrect address or unavailability, the courier may attempt redelivery or return the package. Re-shipping charges may apply.

Exchange on Delivery Issues

If your order arrives with a wrong, damaged, or missing item, please refer to our Cancellation & Refund Policy. An unboxing video is required to process any claim.

Contact

For shipping queries, visit https://125east.in/pages/contact.

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Shipping policy